Posted: January 18, 2022
Location: Shrewsbury
Division: Office

Duty Manager


40 hours per week

Starting at £23,065


Our client is looking for a Duty Manager to join their team. They are looking for someone who is organised, self-motivated and enthusiastic. The Duty Manager would also need to become familiar with the Store Manager’s position in their absence.


  • Sales/Customer Service
  • Ensuring clients have all the relevant information they need
  • Explaining all the features, benefits, and price solutions that the company provide
  • Active sales targets
  • Following up customer enquiries, overcoming objections and closing sales
  • Making sure the company’s values are maintained
  • Resolving any customer complaints and concerns
  • Explain the company and store policies
  • Day to day supervision of employees (performance management and organising rotas)
  • Training any new employees
  • Motivating staff, praising them when things go well and appraising them of improvements where necessary
  • Providing the optimum levels of leadership
  • Assuming the responsibility in the Store Manager’s absence
  • Assisting the store manager with the development and growth of ever aspect of the store
  • Completing reports for the Store Manager on their return


  • People management experience is essential
  • Someone who is goal orientated
  • Leadership skills
  • The ideal candidate likes variety (working hours and days will vary)
  • Excellent communication skills
  • Provide exceptional customer service
  • Organisational skills
  • Self-motivated
  • Can mange your own and other’s time effectively
  • A good level of numeracy is also essential

Charity Participation:

  • All employees for this company are required to spend 1% of their working time (2 hours per month) volunteering/raising funds for local/chosen charities. This time is paid.


  • Staff Discount
  • Perkbox- employee free perks scheme, includes discounts on many high street retailers, cinema tickets and much more
  • Training and development programme
  • Additional benefits after the qualifying period: a day off and gift for your birthday, Christmas Hamper, length of service award and a generous maternity and paternity package
  • 30 days holiday including Bank holidays
  • Bonus Scheme
  • Private Medical Insurance after the qualifying period

If all the above ticks the boxes, why not apply now!

If you are interested in this position and would like to hear more, please give us a call on

01743 461 239