Admin Co-Ordinator

Admin Co-Ordinator
Shrewsbury
Monday-Friday 9am-5pm
Temp-Perm
£13.50 per hour

We are looking for a Admin Co-ordinator to provide professional administrative and customer service support. You will be a key point of contact for learners, customers and visitors, helping to ensure training runs smoothly and providing a high level of customer service.

Key Responsibilities

• Provide a friendly and professional reception and telephone service.
• Respond to training enquiries, follow up leads and arrange bookings.
• Manage key customer accounts and provide learner progress updates.
• Support and mentor learners throughout their training journey.
• Co-ordinate funded training and ensure eligibility requirements are met.
• Organise classroom courses, training administration and certification.
• Process training payments and maintain accurate records.
• Liaise with instructors and provide client updates and reports.
• Promote training courses to businesses and individuals.
• Maintain a professional, organised reception and training environment.
• Follow all company health, safety and environmental procedures.

About You

• Previous experience in a busy office environment.
• Strong IT skills, including Microsoft Office.
• Excellent attention to detail and organisational skills.
• The ability to multitask, work under pressure and meet deadlines.
• Good written and verbal communication skills.
• A positive, practical and resourceful approach.
• The ability to work independently and take responsibility.
• A willingness to learn and adapt as the business grows.
• A clean UK driving licence.

If you are organised, people focused and enjoy working in a busy environment, we would love to hear from you.